Privacy Policy
At DandelIA we take the privacy of everyone who visits and uses our website seriously. This policy explains in plain language what information we collect, what we use it for, who we share it with, and the choices you have.
Who we are
This website (dandelia.llc) is operated by DandelIA LLC, a limited liability company organized in the State of Wyoming, United States, with its registered address at 30 N Gould St Ste R, Sheridan, WY 82801. DandelIA LLC is responsible for the personal information collected through this website.
DandelIA LLC works together with its affiliate Dandelía E.A.S. (Paraguay, part of Grupo SUMAR), whose team helps us answer inquiries and deliver projects.
If you have any questions about this policy or your information, write to us at [email protected].
Information we collect
We collect information you give us directly and a limited amount of information collected automatically when you browse the site:
| Source | Information collected | When |
|---|---|---|
| Contact forms | Your name and email address, the message you write and, if you choose to share them, your company, job title, WhatsApp number, country, project details and preferred contact method | Only when you fill out and submit a form |
| WhatsApp (chat button and meeting requests) | Your phone number and the content of the conversation, handled by WhatsApp | Only if you click the button and start a conversation |
| Google Ads measurement tag | Browsing data and identifiers stored in cookies: pages visited, date and time, device and browser type, IP address and the ad that brought you to the site | While you browse the site, especially if you arrived from one of our ads |
| Server logs | Your IP address and technical details of each request | Automatically, to keep the site secure and prevent spam (for example, limiting repeated form submissions) |
We do not use third-party analytics cookies or newsletter sign-up forms on this website. If we add any such tools in the future, we will update this policy before enabling them.
How we use your information
We use the information we collect to:
- Respond to your inquiries and contact requests.
- Arrange meetings, proposals or quotes when you ask for them.
- Follow up on a conversation you started on WhatsApp.
- Measure the performance of our advertising campaigns and understand which ads lead to real inquiries.
- Keep the website secure and prevent spam and abuse.
- Comply with legal obligations and enforce our agreements.
We do not use your contact details to send you unsolicited marketing, and we do not use them for purposes other than those described here without asking you first.
International transfers
We operate from the United States and Paraguay, and some of our service providers process information in other countries. By using this website, you understand that your information may be processed outside your country of residence. We work with providers that apply recognized safeguards to protect it.
Data retention
We keep contact information for as long as needed to handle your inquiry and, if a business relationship follows, for the duration of that relationship plus any additional period required by our legal, accounting or tax obligations. After that, it is securely deleted or anonymized.
Your rights and choices
Depending on where you live (including some U.S. states), you may have the right to:
- Access: know what personal information we hold about you and how we use it.
- Correction: ask us to correct inaccurate or incomplete information.
- Deletion: ask us to delete your information when it is no longer needed.
- Opt out of targeted advertising: ask us not to use your information to show you personalized ads.
- Portability: receive a copy of your information in a structured format, where feasible.
To exercise any of these rights, write to [email protected] with your name and the request you’d like to make. We may need to verify your identity before responding, and we will reply within the time required by applicable law. We will not treat you differently for exercising your rights.
Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration or disclosure. However, no transmission or storage system is 100% secure, so we cannot guarantee absolute security.
Children’s privacy
This website is aimed at organizations and professionals and is not intended for anyone under 18. We do not knowingly collect personal information from children under 13; if you believe a child has provided us with information, contact us and we will delete it.
Changes to this policy
We may update this policy to reflect changes in our practices, in applicable law or in the website’s features. The “last updated” date at the top shows the current version. We recommend reviewing it periodically.
Contact
If you have questions about this policy or how we handle your personal information, write to us at [email protected] or by mail to DandelIA LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.